FAQs

Tickets can be bought online up to 2 hours before a concert, or via telephone by calling 01865 591276 (Mon-Fri: 9.30am-1pm).

Tickets are also usually available on the door. In the case of sold out events, we cannot guarantee tickets will be available on the door, however there may be returns and/or a waiting list.

If the event of a sold out performance, please email the box office (boxoffice@oxfordsong.org) including your name, telephone number, event number, and number of tickets requested, and you will be added to the waiting list. If tickets become available we will work through the list in order, and contact you via telephone. If you don't answer we will leave a voicemail. Please reply as soon as possible - if we don't hear from you by 1pm the day before the event, your tickets will be released.

During the Festival our box office telephone opening hours are 9.30am-1pm (Mon-Fri). However, we recommend contacting us via email during the busy Festival period as are more likely to reply promptly. If you have to contact us via phone and we don't reply, please leave a voicemail so we can resolve your request as quickly as possible.

Tickets will be issued as e-Tickets are sent as a PDF attachment to the email address provided when booking. Please keep the e-Ticket safe, as you will need to show this on the door.

Tickets can only be refunded when a concert is sold out and your ticket is re-sold.

We endeavor to predict the exact length of our events, however it's not always possible to be accurate and advertised end times may sometimes vary.

To create an account, click the 'person' icon next to the Donate button in the website header. Click 'Register now' and enter your details. If you have booked with us before you may already have an account. Please use the 'forgotten your password' button below to reset your password and login to your account.

Most of our venues have wheelchair access, however some are restricted. Please check venue information for the event you would like to attend. 

Let us know of any access requirements when you book your tickets and we will do our best to help.

Click here for more information, or get in touch with the box office.